Our Mission
MISSION:
Hubler Express Collision is a proven leader in the collision repair industry. Our mission is to continuously improve our people, our processes, our procedures, and customer service to meet our customer’s and Insurance partners needs, allowing us to prosper as a business, provide a reasonable return for our stockholders, and provide a rewarding career for our employees.
VALUES:
How we accomplish our mission is as important as the mission itself. Fundamental to the success of the Company are these core values:
| · People – Our people are the source of our success. They provide our corporate intelligence and determine our reputation and vitality. We will strive to hire the best people without regard to race, ethnicity, gender, or disability, train them well, and compensate them competitively. · Processes – We will continuously examine and improve our processes for delivering our products and services to customers such that the customer’s value exceeds their cost, and the company maximizes its’ opportunities. · Quality of Service – Our services are the end result of our efforts, and we will strive to exceed our customers’ expectations in repairing their vehicles. · Profits – Profits are the measure of how effectively we have met our customer’s transportation needs. Profits are required to survive and grow. |
GUIDING PRINCIPLES:
| · Our customer is our highest priority – All of our work must be done with the customer in mind. We desire a life-long relationship with our customers and thus, we must provide better services, and an overall better experience than our competition. · Continuous Improvement – We must seek excellence in everything we do: in the value of our services, our human relations, our competitiveness, and our profitability. · Insurance Companies and suppliers are our partners- The Company must maintain mutually beneficial relationships with Insurance companies, suppliers, and other business associates. · Integrity – The conduct of our company must be one that is socially responsible and commands respect for integrity in its dealings with customers and business partners alike. |
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